Refund policy

Return & Refund Policy

At RDMD, every item is made to order just for you. Because each product is created after your order is placed, we generally do not accept returns or exchanges due to ordering the wrong size, color, or simply changing your mind.

Damaged, Defective, or Incorrect Orders

Please inspect your order as soon as it arrives.

If your order is damaged, defective, or you receive the wrong item, contact us within 30 days of delivery at WearRDMD@gmail.com.

Please include:

Your order number
A brief description of the issue
Clear photos of the product and the problem

Once we review your request, we'll gladly provide a replacement or refund if the issue is confirmed.

Sizing

Please review our Size Guide carefully before placing your order. Since every item is made specifically for you, we cannot accept returns or exchanges due to selecting the wrong size.

Cancellations

Orders move into production shortly after they're placed. If you need to cancel an order, contact us immediately. We'll do our best to help, but cancellations cannot be guaranteed once production has begun.

Exchanges

Because each item is printed on demand, we do not offer exchanges. If your item arrives damaged, defective, or incorrect, we'll replace it at no cost to you.

Refunds

Approved refunds will be issued to your original payment method. Depending on your bank or credit card provider, refunds may take several business days to appear.